Privacy Policy

Last Updated 9/22/2026

What type of information do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, phone number, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

How we collect information?

We collect information when you sign up for our newsletter, classes, retreats or book sessions. When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, phone number and email address. Your personal information will be used for the specific reasons stated above only.

Why do we collect personal information?

We may use your information to provide you with special offers
To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.

How do we collect, store, use, share and disclose your site visitors’ personal information?

Our company is hosted on the Wix.com and Kit.com platforms. Wix.com provides our main website. Kit.com hosts select landing pages, sends our email communications, and powers our membership products, including payment processing for memberships and digital products. Both platforms store your data on secure servers behind a firewall.

All direct payment gateways offered by wix.com or kit.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a join effort of brands like Visa, MasterCard, AmericanExpress and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

We also accept payments via Zelle and Venmo. These are third-party payment services with their own privacy policies and security practices, which are separate from our website and from Wix's and kit.com's systems. We do not store your Zelle or Venmo account information.

How We Communicate With Customers and Visitors?

We send regular email newsletters, text users about sales. You may opt out of having your information collected at any time by unsubscribing. You can unsubscribe by clicking the unsubscribe button at the bottom of our emails or by emailing info@ericafaith.com. If you choose to opt out, it may affect the site experience. For example products, services or deals relative to your location or demographic may not be disclosed.

Our Website is not intended for children under 13 years of age (or the age of majority in your jurisdiction). We do not knowingly collect, use, or disclose Personal Data from children under 13. If you believe that we have collected, used or disclosed Personal Data of a child under the age of 13 (or the age of majority in your jurisdiction), please contact us using the contact information below so that we can take appropriate action.

Cookies and Tracking

Our website uses cookies and similar tracking technologies to operate properly and to understand how visitors use our site. Cookies are small files placed on your device that help us recognize your browser, remember preferences, and collect information such as pages visited, time spent on the site, and how you arrived at our site.

Wix.com, our website platform, uses cookies for site functionality, security, and analytics. Kit.com, our email platform, may use tracking pixels in emails to tell us whether an email was opened or a link was clicked, so we can better understand what content is useful to our subscribers.

You can control or disable cookies through your browser settings. If you disable cookies, some parts of our site may not function properly.

We do not use cookies to collect sensitive personal information such as health conditions or session content.

How We Keep Your Information Secure?

Websites built on Wix and Kit offer around-the-clock-monitoring and use the strongest encryption standard commercially available to safeguard businesses and their clients online. Supported by anti-fraud protection, sites are also compliant with the highest Payment Card Industry Data Standards. Therefore, businesses running on the platform receive enterprise-grade security managed by experts.

How We Handle Sensitive Client Information

As part of our services, clients may share health-related information, personal history, or details discussed during sessions. We do not use this information for marketing purposes, and we do not share it with third parties. This information is used solely to provide and improve the services we offer you directly.

How We Handle Future Changes?

Businesses grow and change and so we reserve the right to adjust the policy at any time and will notify you via email of any revisions.

How long do we retain your data?

We retain client session and intake information for up to 3 years following a client's last appointment. Payment and transaction records are retained for at least 3 years for accounting and tax purposes. If you unsubscribe from our email list, your contact information will be removed within 90 days. We may retain aggregated or anonymized data indefinitely for business analysis purposes.

If you would like your personal information deleted sooner, you may contact us at info@ericafaith.com, and we will honor reasonable requests where we are not otherwise required to retain the information.

For any questions or concerns about our privacy policy please contact info@ericafaith.com.